Shiseido Reviews

Shiseido Return Policy

Shiseido's return policy permits customers to return gently used products within 30 days of receipt if they do not meet expectations. All components from the original set or kit must be returned, and partial items will not be refunded. Empty containers are not eligible for refunds. Returns should utilize the prepaid label included in the package, with refunds issued to the original form of payment, excluding shipping and handling charges. Currently, exchanges are not offered for items purchased on Shiseido.com.

To open an account on Shiseido.com, follow these steps:

1. Visit the Shiseido website.
2. Locate and click on the "Sign In" or "Create Account" option, usually found at the top right corner of the homepage.
3. You'll be redirected to a new page where you can enter your personal information such as your name, email address, and password.
4. After filling in the required fields, click on the "Create Account" button to complete the registration process.
5. You may also have the option to sign up for Shiseido Texts for promotional and personalized marketing text messages.

Once the account is created, you can enjoy the benefits of easy checkout, order tracking, and personalized product recommendations. Remember to keep your login details secure. Happy shopping!

Here are the top 10 alternatives to Shiseido.com:

1. Onion Global: A platform that incubates, markets, and distributes fashionable and future brands.
2. Yatsen Holding: A company that develops and sells beauty products.
3. Coty: A beauty company with a portfolio of brands across fragrance, color cosmetics, hair color and styling, skin and body care.
4. Estee Lauder: A manufacturer and marketer of skincare, makeup, fragrance, and hair care products.
5. Clarins: A French luxury skincare, cosmetics and perfume company.
6. Kanebo: A leading Japanese producer of cosmetics.
7. KOSÉ: A Japanese multinational personal care company, whose products include cosmetics, skincare and toiletries.
8. LA MER: A skincare brand that offers a luxurious range of moisturizers, serums, eye treatments, and more.
9. La Roche-Posay: A brand that offers a unique range of daily skincare developed for every skin type and encouraged good skin practices adapts to various skin concerns.
10. Clé de Peau Beauté: A luxury skincare and makeup brand, highly recognized for its superior technology and unique ingredients.

These alternatives offer a variety of products and services similar to Shiseido, ranging from skincare to makeup and fragrances. Each has its own unique offerings and specialties, catering to a wide range of consumer needs and preferences. It's always a good idea to explore multiple options to find the best fit for individual skincare and beauty needs. Remember to always do thorough research before making a purchase decision. Happy shopping!

Shiseido accepts returns of gently used products within 30 days of receipt. Sets or kits must be returned with all original contents and empty containers will not be accepted. Refunds will be issued to the original form of payment, minus shipping and handling charges.

Currently, Shiseido does not offer exchanges for products purchased on Shiseido.com.

Shiseido ships packages via FedEx or USPS, and does not ship to P.O. Boxes or freight forwarders. Shipping is limited to the United States and its territories. Shipping to Hawaii, Alaska, and US territories may take up to 21 days.

Shiseido currently offers complimentary FedEx Ground Economy and USPS Priority shipping on all orders, and also offers 2-Day and Overnight services for $14.95 and $19.95, respectively.

Shiseido accepts Visa, MasterCard, AMEX, Discover, and PayPal.

Popular fragrances from Shiseido include Zen Eau de Parfum, which offers a breath of floral freshness layered with amber and wood. Other notable scents are Shiseido Koto, Shiseido Memoire, Shiseido More, Shiseido Rosarium, and Shiseido Murasaki. These fragrances are known for their unique blends and have been favorites among consumers for their distinctive and pleasant aromas.

Shiseido.com offers a range of beauty products with prices that reflect their luxury status. For example, the Bio-Performance Advanced Super Revitalizing Cream is priced at $89.00 for a 50mL size, while the Clarifying Cleansing Foam is available for $36.00. The Vital Perfection Uplifting and Firming Cream Enriched, which targets dry skin and aims to visibly lift, comes in various sizes with the 50mL option costing $165.00. The Benefiance Wrinkle Smoothing Cream, suitable for all skin types, is priced at $102.00 for 50mL. For those seeking a luxurious night cream, the Future Solution LX Total Regenerating Cream is available at $290.00. These prices are indicative of the premium skincare solutions offered by Shiseido, catering to consumers looking for high-quality, effective beauty products.

Shiseido.com offers a variety of payment methods to cater to the convenience of its customers. Accepted payment options include major credit and debit cards such as Visa, MasterCard, Discover, and American Express. Customers can store multiple credit cards to use for online purchases. For added security, the card identification number (CID/CVN/CVV/CVC) may be required on certain orders. Shiseido also supports alternative payment methods like PayPal, which allows secure payments online, and Afterpay, which enables customers to split their purchase into four interest-free payments. For mobile checkouts, Apple Pay provides a secure and quick transaction. However, it is important to note that Shiseido.com does not accept personal checks or money orders. In terms of gift cards, Shiseido eGift cards are available and can be used for U.S. online orders, with any unused balance remaining on the card for future purchases. All payment forms are subject to verification and review, and Shiseido reserves the right to refuse processing due to suspected fraud or unauthorized activity. For those preferring to place orders by phone, a dedicated number is provided for customer service.

Shiseido.com's return policy allows customers to return gently used products within 30 days of receipt if they do not meet expectations. All contents from the original set or kit must be returned, and partial items will not be refunded. Empty containers are not accepted for refund. Returns should be sent back using the prepaid label included in the package, and refunds will be issued to the original form of payment, excluding shipping and handling charges. As for the shipping policy, packages are shipped via FedEx or USPS, and a signature is not required upon delivery. Addresses must be within the United States and its Territories, as international shipping is not available. Accurate address information is crucial to prevent delays. Orders may be split into multiple shipments, and certain items may require ground shipping only. Complimentary FedEx Home Delivery and USPS Priority shipping are offered on all orders, with additional options for expedited shipping at a cost.

Shiseido.com is currently offering a range of special promotions and discounts. Customers can enjoy 15% off their first $100 purchase when signing up for Shiseido texts. There's also a refer-a-friend program where both parties receive $20 off their purchase. Every order comes with 3 free samples, and there's an option for free 2-day shipping. On birthdays, customers receive a complimentary birthday gift. Additionally, there are exclusive online offers like deluxe samples for $2 with an Eyelash Curler purchase, and up to 20% off on bespoke bundles. The Friends & Family event offers 30% off select items, and there are various promo codes available for additional discounts. Shiseido also provides free standard shipping on all purchases. These promotions are subject to change, and terms apply.

Shiseido.com offers a variety of discounts and promotions. Customers can enjoy 15% off their first $100 purchase when signing up for Shiseido texts. There's also a refer a friend program where both parties receive $20 off their purchase. Every order comes with 3 free samples, and there's complimentary 2-day shipping for eligible American Express cardholders. Additionally, customers can receive a birthday gift each year and have the option to sign up for auto-replenishment to save 10% on future orders. Exclusive online offers include up to 20% off on bespoke bundles, and there's a Friends & Family 30% off select items promotion available at certain times of the year. Moreover, free standard shipping is provided with every purchase.